Hjálpaðu gestum í herbergi að ferðast eins og heimamenn
Airbnb var í upphafi vettvangur sem gerði ferðalöngum kleift að gista á heimili einhvers annars á viðráðanlegu verði. Hugmyndin náði flugi þegar gestgjafar og gestir um allan heim tengdust á ósvikinn hátt.
Herbergi halda í þessa hefð. Fleiri gestgjafar en nokkru sinni fyrr hjálpa gestum að ferðast eins og heimamenn. Þeir gera þetta á margan hátt, hvort sem það er með því að gefa ábendingar um hvert er hægt að fara eða taka á móti töfrum hins óvænta.
Svona mynduðu þrír gestgjafar eftirminnileg tengsl.
Deildu uppáhaldsstöðunum þínum á staðnum
Þú getur hjálpað gestum að kynnast staðnum með því að útbúa ferðahandbók fyrir skráninguna þína. Það er einföld leið til að deila ráðleggingum með gestum. Almennt er oftar bókað hjá gestgjöfum með ferðahandbækur.
Margir gestgjafar láta einnig í té ráðleggingar í eigin persónu. Reed, sem býður upp á herbergi í Philadelphia með eiginkonu sinni, býður gestum að borða með þeim á sunnudögum. Hann býr til kássu og spyr hvað þau vilji gera. Síðan deilir hann „flottum stöðum sem eru ekki hefðbundnir“ eins og hverfiskaffihúsinu með bókum á veggjunum.
Stundum býður Reed gestum út að dansa, sem er ein af uppáhalds afþreyingum hans. „Við höfum farið með nokkra gesti á rómanska staði til að koma blóðinu smá á hreyfingu,“ segir hann. Hann bætir við að sumir gestir séu „eins og börnin okkar núna“.
Making guests feel at home
Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.
Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”
She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.
One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.
Embracing the unexpected
Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.
Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”
One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.
So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”
You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.
Information contained in this article may have changed since publication.