I expressed a concern with Kelly's group at the start due to past issues, which I explained when I asked for a simple assurance that they would not have a party in my house. It was a simple explanation & request but it was apparently a problem for her. She chose to reserve anyway & I gave her group full access 2 hours before check-in when asked for a place to put their bags. I heard nothing more from them during their stay, including after my next & final communication with boiler plate check-out instructions & inquiry about the quality of their stay. I'm not sure what more I can do other than recommend a more suitable hotel.