Wow - a 3 overall - we've only gotten one 4 before, so please take what he says as great deal of ignorance for boating. We clearly indicate what is and is not available. Poor Shanil didn't read what we offered, you should have seen some of his emails before he arrived. He picked the cheapest cabin out of 3, which of course should indicate size. As to halls being small. He probably should not venture onto smaller boats... That was pretty funny to read, as how often do you get to be on a yacht of this size. At any rate, we can only offer the space and not the experience, that is on the people that come and want the adventure. He did complain about our review/tour and value. For value, I'm really speechless, because you can't get on a yacht for this price anywhere. As to the length of the tour - it is really to make sure you don't mess up on the boat and understand how all the different aspects of the boat work. As a matter of fact, him not understanding how a boat works and then wanting to spend no time with us to understand what to do is kind of rich. We would never want them back.